Available only in Microsoft Store online in the United States (including Puerto Rico) and at the Microsoft Experience Center in New York. *Offer valid for reimbursements with purchases of select Surface Duo 2 after trade in of qualifying devices made between Septemand November 7, 2021, while supplies last. You can read the full Microsoft Store Trade-in Program terms and conditions.* For help with recycling or otherwise disposing of a used device, see Microsoft’s end-of-life management and recycling resources available in your region. If your used device isn’t eligible for trade-in, you can still recycle it. Once your used device is received and its condition inspected and approved, a rebate will be issued by CExchange to you within 14 days. If you approve of the trade-in price, just print out a prepaid shipping label and ship your used device to CExchange.
Once you’ve made a purchase of a qualifying new device at Microsoft Store, request a quote for your old device. CExchange will provide an appraisal that reflects a fair estimate of your device’s condition and value. Just answer a few questions regarding the brand, model, and condition of your used device.
The Microsoft Store Trade-in Program powered by CExchange lets you trade in an eligible used device for rebate after purchasing a qualifying device from Microsoft Store.
